Platform for Government and Local Administration

The Client
A Dutch company that provides solutions for government institutions in the Netherlands

A tool for government employees to create information about services offered by the institution, to facilitate answering the questions from citizens, either by phone, online forms or by email. Multiple government organizations will be able to inter-communicate and share information if they decide it is relevant for other departments or institutions.

The application impacts the way citizens find solutions to legal matters while enabling the government employees to respond to questions faster. Citizens can also use the system to search for specific responses.

Business Need: The need for a faster way of finding information about the services that the government provides for the citizens and the possibility to order documents using online forms and to administer this information.

The Solution: A friendly client-server tool to manage all processes, a scalable platform to build upon future modules. The solution was to build a standalone application where the client side would be using JavaScript and the server side would be using ASP .NET, connected to a Microsoft SQL server.

The Challenge
Mastering the business processes, while developing an application that uses a new type of interface, built using rather new technology (ExtJS and ASP .NET 3.5) and making it usable either in a browser or as a windows application. From a business point of view the biggest challenge was to provide solutions as totally independent modules for each government service.

Technology summary

ExtJS library, ASP .NET 3.5, SQL Server 2008, AJAX, XSLT, Javascript

Finished: In progress
Duration: Sept 2008 – present
Team Size:5 developers (3 .net, 2 javascript/ExtJS)